What could be more important than delivering innovative products? The quality that guides them.
Hazard Analysis & Critical Control Points (HACCP)
Potential biological, physical and chemical hazards are controlled through our rigorous HACCP program. This preventative program ensures that our food products are safe from food-safety hazards. Our dedicated teams of experts —an HACCP Team and a Food Safety Committee— meet frequently with the sole purpose of monitoring and enforcing quality controls in food safety as well as other areas of our business. In addition, our QA Department strictly monitors CCPs (Critical Control Points) and CPs (Control Points) for immediate action to keep quality at the highest level possible. Our goal, first and foremost, is to ensure that our customers receive only safe, high quality products.
Good Manufacturing Practices (GMPs)
Based on FDA guidelines, Good Manufacturing Practices (GMPs) comprise the foundation of EFCO's quality program. These practices include self-audits as well as third-party ASI audits which monitor all facility operations, employee behavior and other programs.
Allergen Control Program
More and more, allergens pose a threat to food preparation and safety. That's why EFCO created its Allergen Control Program. In addition to known allergens, the program controls inadvertent contamination via procedures that regulate numerous areas such as ingredient receiving, labeling, allergen storage, rework usage, equipment and utensil sanitation, allergen testing and employee training. This thorough program proves time and again that it is very effective in preventing inadvertent allergen cross-contamination.
The quality control efforts are never lacking at EFCO. We diligently test of every batch of product we produce. That's right. Every batch undergoes rigorous product testing as well as sensory evaluation in our QA laboratory. This high level of detail keeps EFCO products at the forefront of quality in the foodservice industry.
Approved Supplier Program
At EFCO, we are very careful in selecting our suppliers and products into our manufacturing program. We have a strict code that quality and safety are never compromised for the sake of low cost or previous vendor status. All ingredients used at EFCO undergo our "ingredient approval process" before entering the production process. In addition, all ingredients and suppliers must be approved by our QA Department before being approved for use in any of our products. From that point, each ingredient is thoroughly tested before being integrated into our products. Vendors we decide to use are also required to submit documentation such as (but not limited to) Continuing Commodity Guarantees and Third Party Audits to maintain superior levels of sound, sanitary practices in the processing of our ingredients.
We're pleased that EFCO products are now ordered and used all over the globe. While this does open up the channels of distribution, it also creates the need for unrelenting scrutiny against any intentional contamination of the food supply chain. In order to minimize any threats, EFCO continually conducts risk assessments and has even established a Food Security Program. This program vigilantly monitors facility and perimeter security, electronic data security, employee screening, and visitor policies—in essence, anyone or any intentional acts that might jeopardize the safety of our products. Additionally, EFCO's Security Committee regularly conducts Security Audits and is registered with the FDA as required by the 2002 Bioterrorism Act.
It's clearly a digital world, even in the foodservice industry. EFCO has implemented a wireless, electronic system that will allow us to trace raw materials from the point of receiving, through production, to finished goods, and finally to customer shipments. Through the use of barcodes, we can know at a glance the status of every raw material and finished product.
The commitment to safety and quality standards is an ongoing process at EFCO. We never rest in our diligence to proactively manage food safety and customers can be assured that when they buy from EFCO, they are buying only the finest, safest products available.